Anyone who spends time in Customer Operations will appreciate what we do and what fun we have while we do it

teams customer ops


Discover what a day in the Customer Operations team looks like...

Find out more

culture customer ops


We're proud of our amazing culture at Camelot. See how things work in one of our biggest teams...

Find out more

Leona casey walking small

Life Changing

Meet Leona. Leona has been changing lives at Camelot for 13 years...

Find out more

Featured Jobs

We're growing fast and we have lots of roles available in our Customer Operations team. 

Telephone Sales Manager

We're looking for a high performing telephone sales manager to lead, develop, coach and manage an awesome team..

Read more

Training (Design)

A great opportunity to revamp the National Lottery Customer Operations training curricula...

Read more

Customer Service Agent

As a Camelot ambassador, you will be the first point of contact for our players, on the phone, over email and via webchat...

Read more

Our values drive our everyday

Blue rocket graphic

Take charge

We step up and do amazing things

Pink signs graphic

Act together

We work as one team across the business

Blue fish swimming graphic

Think differently

We challenge each other and try new ways

Party popper graphic

Be playful

We make work fun and never wait to celebrate

Bee hive graphic

Do right

We meet our responsibilities across all areas